HOW TO SET IT UP IN ISA MODE?

SET ISA TO PRIMARY, MAPPING TO 16X63,IRQ 14,AND CMOS TO TYPE 1.

WHY IS MY MINISCRIBE M9380S NOT WORKING?

TRY TO DISABLE THE SCSI PARITY CONTROL.

HOW MANY DRIVES CAN I RUN WITH THIS CONTROLLER?

24F/14F CAN SUPPORT UPTO 7 HARD DRIVES, BUT IT IS DEPENDING ON IF YOUR OPERATING SYSTEM CAN SUPPORT OR NOT. EX DOS 5.0 WILL SUPPORT UPTO 4, WHILE DOS 4.01 OR EARLIER WILL SUPPORT ONLY 2.

DOES 24F/14F COME WITH DRIVER TO WORK WITH TAPE AND CD-ROM DEVICES?

ULTRASTOR WILL SUPPLY THE USPI ( ULTRASTOR ADVANCE SCSI PERIPHERAL INTERFACE ) DRIVER. HOWEVER, YOU DO STILL NEED THE DRIVER FOR YOUR TAPE OR CD-ROM TO INTERFACE WITH THAT STANDARD INTERFACE. ( ASPI ) MOST LIKELY YOU CAN USE THE SYSTOS PLUS FOR THE TAPE AND COREL SCSI DRIVER FOR THE CD-ROM. MAKE SURE YOU CHECK WITH YOU TAPE OR CD-ROM MANUFACTURE FOR COMPATIBILITY.

WHERE CAN I GET THE DRIVER FOR NETWARE 2.2?

YOU CAN DOWN LOAD THE REQUIRED DRIVERS FROM OUR BBS BOARD # 510-623-9091 8N1. [http://www.kuci.uci.edu/~ustor]

WHY IS MY SYSTEM NOT WORKING, WHEN I SET MY 14F/24F AT BUS FIRST PART DMA TRANSFER SPEED ABOVE 5.0 MB/S?

SOME MOTHERBOARD WILL NOT SUPPORT TRANSFER SPEED HIGHER THEN 5.0 MB/S, PLEASE CHECK WITH YOU MOTHERBOARD MANUFACTURE.

WHEN MY SYSTEM BOOT UP, ULTRASTOR BANNER IS SHOWING 6 DRIVES AND I ONLY HAVE 1 DRIVE.?

YOUR MOTHERBOARD MAY NOT SUPPORT BUS-MASTERING. PLEASE CHECK.

WHEN I PARTITION THE DISK, THE SYSTEM IS SHOWING A SECOND DRIVE WITH THE SAME PARAMETER AND I ONLY HAVE ONE DRIVE.?

MAKE SURE YOUR DRIVE IS SET TO SCSI 0.

WHAT IS THE MAXIMUM # OF 14F/24F AND THE # DRIVE I CAN HAVE IN THE SAME SYSTEM UNDER NOVELL.

THEORETICALLY, MAXIMUM OF 8 CONTROLLER AND 56 DRIVE TOTAL.

I AM RUNNING XENIX AND THERE IS NO DRIVER FROM ULTRASTOR, WHAT CAN I DO?

YOU CAN SET THE CONTROLLER TO ISA MODE AND USING THE XENIX ST506 DRIVER THAT IS BUILD IN TO THE SYSTEM.

I AM USING THE GATEWAY 486 SYSTEM, THE SYSTEM WORK WITH 1740 BUT WILL NOT WORK WITH 24F. WHY?

PLEASE CHECK WITH GATEWAY FOR THE REVISION OF THE MOTHERBOARD.

WHAT IS ISA MODE ON 14F? IT IS ALREADY 16 BITS ISA.

14F'S NORMAL MODE IS RUNNING IN BUS-MASTER MODE, ISA MODE IS TO SET THE 14F TO EMULATE IN THE PIO MODE WITH PORT 1F0-1F FOR PRIMARY AND 170-17F FOR SECONDARY.

IS 24F/14F TRUE SCSI INTERFACE?

YES IT IS FAST SCSI II INTERFACE AND IT IS BACKWARD COMPATIBLE TO SCSI II AND SCSI I.

WILL 24F/14F RUN THE FAST SCSI 10MB/S SCSI II DRIVES?

YES.

MY 14F WILL BOOT UP WITH THE ALL THE DRIVE INFORMATION CHARACTERS SEEM TO BE SHIFTED BY ONE OR TWO CHARACTERS?

PLEASE CALL OUR TECHNICAL SUPPORT FOR ASSISTANCE.

COMPATIBLE SCSI PERIPHERALS, I.E. HARD DRIVES, CD ROMS, AND TAPES.

REFER TO COMPATIBLE SCSI DEVICES LIST.

WHAT IS SCSI-I, SCSI-II, AND FAST SCSI.

- SCSI-I, SUPPORTS ASYNCRONOUS MODE ONLY.

- SCSI-II, SUPPORTS ASYNCRONOUS AND SYNCRONOUS MODE.

- FAST SCSI, SUPPORTS SYNCRONOUS TRANSFER OF UPTO 10MBYTES/SEC AND BELONGS TO SCSI-II FAMILY.

CAN U24F / U14F CARD SUPPORT SCSI-I INTERFACE.

YES.

COMPATIBILITY WITH WINDOWS 32 BIT ACCESS FAST DISK.

FAST DISK IS COMPATIBLE WITH A DRIVER FROM ULTRASTOR. CHECK OUR BBS FOR DRIVER AVAILABILITY.

DEVICE DRIVERS FOR CD ROMS, SCSI TAPES, AND OTHER SCSI PERIPHERALS TO BE USED UNDER VARIOUS OPERATING SYSTEMS.

-FOR DOS, USE USPIX.SYS DRIVER WITH TRANTOR FOR CDS, CHEYENNE, NOVASTOR, OR SYTOSPLUS FOR TAPES.

- FOR NETWARE, USE ULTRASTOR NETWARE DRIVERS WITH CHEYNNE AND SYSGEN FOR TAPE BACKUPS.

- FOR UNIX, USE THE ULTRASTOR DEVICE DRIVER AND THE SUPPORT FOR TAPES AND CDS ARE ALREADY BUILT-IN UNIX KERNEL (THIS ONLY APPLIES TO SCO UNIX.)

BIOS SHOWING 7 SIMILAR DEVICES ATTACHED DURING BOOT TIME WHEN THERE IS ONLY ONE DEVICE ATTACHED.

- CHECK FOR SCSI ID CONFLICT. NO TWO SCSI DEVICES INCLUDING THE HOST ADAPTER CAN USE THE SAME ID.

- CHECK FOR SCSI TERMINATIONS. ONLY THE ENDS OF CABLE NEED TO BE TERMINATED.

SYSTEM HANGS WHILE DISPLAYING THE BIOS LOGO DURING BOOT.

CHECK FOR SCIS ID CONFLICT.

AVAILABILITY FOR ISC UNIX 3.0 AND SCO UNIX 3.2.4 DEVICE DRIVER.

CHECK WITH MARKETING AND SALES REPS.

HOW TO SETUP CORESIDENCY WITH OTHER EXISTING CARDS.

FOR ULTRA 24F, RUN THE EISA CONFIGURATION UTILITY AND CONFIGURE THE CARD TO USE DIFFERENT BIOS ADDRESS, AND IRQ.

FOR ULTRA 14F, CHANGE THE JUMPER FOR DIFFERENT BIOS ADDRESS, IRQ, DMA CHANNEL, AND MAIL BOX ADDRESSES.

WHY ONLY SHOWS DEV 0 AND DEV 1 FOR THE FIRST TWO HARD DRIVES UNDER BIOS UTILITY AND DURING BOOT TIME WHEN THERE ARE MORE THAN TWO HARD DRIVES USED.

- CHANGE THE MAPPING MODE TO >2DRVS SUPPORT FOR ULTRA 24F.

- SET THE JUMPER FOR MORE THAN TWO DRIVES SUPPORT FOR ULTRA 14F.

MISSING OPERATING SYSTEM DURING BOOT BUT CAN STILL SEE HARD DRIVE.

- CHECK FOR ACTIVE PARTITION.

- HIGH LEVEL FORMAT THE PARTITION WITH SYSTEM, /S OPTION.

- IF THE MAPPING MODE HAS BEEN CHANGED SINCE THE LAST HARD DISK PARTITIONING, NEED TO DO ANOTHER FDISK AND FORMAT.

GETTING HARD DISK FAILURE MESSAGE DURING BOOT UP.

CHANGE THE DRIVE TYPE FOR C: DRIVE TO BE TYPE 0 OR NOT INSTALLED IN CMOS.

DO I NEED TO LOW LEVEL FORMAT MY DRIVE.

NO. SCSI DRIVES NEED NOT BE LOW LEVEL FORMATTED BUT REWRITABLE OPTICAL CARTRIDGES NEED TO BE FORMATTED BEFORE USAGE.

MY SYSTEM HANGS DURING BOOT AFTER I HAVE INSTALLED THE ULTRA 14F.

YOU MAY HAVE A SUPER VGA ADAPTER IN YOUR SYSTEM AND SET THE BIOS ADDRESS OF THE ULTRA 14F AT THE DEFAULT OF C8000H. TRY CHANGING THE BIOS ADDRESS TO EITHER D0000H OR D8000H BY CHANGING THE SETTINGS ON JP11 ON THE ULTRA 14F.

I GET A DIVIDE EXCEPTION ERROR FROM NOVELL NETWARE 386 V3.11 WHEN I SELECT DISK OPTIONS FROM INSTALL.NLM.

YOU MAY BE USING MAXTOR HARD DRIVE(S). LOW-LEVEL FORMAT THE DRIVE BY USING THE ON-BOARD BIOS UTILITY.

MY COLORADO TAPE BACKUP TAKES A VERY LONG TIME TO BACKING UP AND RESTORING TO THE HARD DRIVE.

COLORADO REQUIRES A BUS ON TIME OF 6 MS. BY DEFAULT, THE ULTRA 14F IS SET TO 11 MS. YOU CAN CHANGE IT BY ALTERING PINS 7-8 AND 9-10 ON JP14. NOTE THAT YOU MUST HAVE BIOS AND FIRMWARE REVISION 4 OR ABOVE TO BE ABLE TO MAKE THE CHANGE.

I AM TRYING TO GET THE ULTRA 14F TO COEXIST WITH AN EXISTING HARD DISK

CONTROLLER. HOWEVER, I GET A HDD ERROR MESSAGE FROM MY SYSTEM BIOS DURING BOOT UP.

THE EXISTING HARD DISK CONTROLLER MAY BE USING IRQ 14. BY DEFAULT, THE ULTRA 14F ALSO USES IRQ 14. USE JP11 TO ALTER THE IRQ SETTINGS FOR THE 14F.



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